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Prothoma Roy
Prothoma Roy

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    Great
    Paul was a very polite efficient salesman answered all my questions regarding my purchase of a new car. Highly recommend Affordable cars prestige cars.
    Brian White
    Brian White
      Votre Avis Compte
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      LO18FKJ Horrendous Experience Horrendous Company
      Before I start I would suggest people read the replies from the reviews as this says more about the company than the actual reviews as they take zero ownership.

      I walked out their showroom on 6th October with a car I was happy with left a review within days on Judge Service saying good experience oh how I was wrong.

      Within 10 days car had numerous faults. 1. Faulty rear tail gate, 2. Engine management light on, 3. Restricted Performance Error message, 4. Smell of Diesel coming through air vents. Warranty is useless doesn't cover the cost of labour I work away so when I got home chased the repairs up and asked when my finance would come out bank as I had zero communication from finance company.

      Turns out they let me leave the garage and have a car 3 weeks and the documents I signed weren't finance ones they sent me new Finance documents but rates and per month were all wrong.

      The CEO Paul contacted me directly to say they had sacked the Advisor ASHLEY and asked me to sign the e documents, I advised that I was happy to sign as long as the car got repaired 1st as it was not fit for purpose in current condition constantly going into limp mode at this point PAUL became aggressive and advised he was sending 3 men up to collect HIS car, I advised he can have his FAULTY car back (LO18FKJ Land Rover Discovery Sport) as long as all monies owed to me where paid, now the offered monies paid after they got the car NOPE they offered a cheque NOPE they offered half & half NOPE, I refused all apart from direct bank transfer as I didn't trust them,

      7 days pass and various emails and aggressive phone calls to me before they say they will send a transporter up for it when in fact 2 elderly men turn up (lovely guys) look at the car and call PAUL who tells me my Monies are wired to my bank in his is usual aggressive tone.

      He moans about Mileage that's been done and no doubt their reply will say this.

      All in all worst experience ever buying a car 12th November it went back and I can guarantee that if I had finance in place there was no way they would have taken the car back.

      Anyone with a faulty car can invoke the Consumer act 2015 for rejecting a car that's not fit for purpose.
      Govan Omer
      Govan Omer

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        Highly recommend
        Excellent customer service I highly recommend them they go above and beyond to help you find the right car for you.
        Konstantinos Koumarampis
        Konstantinos Koumarampis
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          irresponsible company
          Delivered a car 4 days after than purchase and withour logbook claiming it is lost. Since it was Sunday and postoffice could not tax the car, I had to take half day off next day. Car had scratches, two owners instead of one that they said , 2 keys instead of 1 (again descriptions' error). AA report is pretty basic (without HPI clear certificate so I presume that a car could be stolen since no second key, two owners instead of one and no logbook) and did not check battery (which was so low that start sto system did not even work) . Last but not least : a19sales@affordable-cars. co . uk which is the email for their site is FULL and does not accept emails/complaints. IMAGINE HOW IRRESPONSIBLE THIS COMPANY IS
          Shelley Rudge
          Shelley Rudge

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            Overall a speedy transaction and a good service
            So far so good 😊
            First visit nearly put me off with the fact the car he no logbook ( easily resolved) and when faults were pointed out, a bit of a cheeky response but I guess that’s just salesman banter. Need to pop in as the car hasn’t had a valet, simple enough to just call in and get a spring clean. Hopefully I’ll continue to have a great working car 🚗
            Shelley Rudge's picture of A...
            Neil Fraser
            Neil Fraser

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              Smooth purchase.
              Very happy and highly recommend. Thanks to Patrick for an easy purchase of my used Mercedes. The car was well presented and I was kept in the loop regarding delivery as this was a long distance purchase. The car was precisely as described and delivered on time. 10/10
              Andrew Tingey
              Andrew Tingey

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                A brilliant smooth efficient service
                The whole experience from start to finish has been first class. A real hassle free process with exceptional customer service.
                Andrew Tingey's picture of A...
                Becca Graham
                Becca Graham

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                  Fast & easy!
                  Communication at this branch was excellent, nothing was too much trouble and I felt put at ease straight away. There was no pushy salesmen and my car was delivered within 2 days of purchase.
                  Jon Cross
                  Jon Cross

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                    Very efficient and smooth experience
                    Would highly recommend. Knowledgable, accommodating and friendly service
                    A Dixon
                    A Dixon

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                      Received great service
                      Andrew made our purchase a simple and straightforward experience, despite the restrictions due to Covid. No pressure, just helpful advice.
                      Brandon Redhead
                      Brandon Redhead

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                        BMW 320D
                        Great friendly service from Patrick made the whole experience seamless and I would definatley reccomend and return for business in future.
                        A A
                        A A
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                          Terrible experience
                          When realising the car was faulty. We politely asked for a refund under the 14 days policy. However we were greeted with a very rude and angry response. The manager lied over the phone on several occasions and insisted that we cannot have a refund and that we should have checked the vehicle properly. Due to covid restrictions we were unable to see the interior and when we received the car we realised the numerous amounts of faults which I believe were carefully hidden by the company. Overall an absolute terrible experience. The phone call has left me shaken and upset. I would not recommend this place to anyone. ( I wouldn’t even give it a 1 star rating)
                          E D
                          E D

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                            Great. Thanks
                            Hi just wanted to thank Patrick for his exemplary service and professionalism.
                            He made the car purchase and process much easier.
                            Bryan Collins
                            Bryan Collins

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                              Excellent service .
                              We booked an appointment to view a car , arrived & well looked after- covid measures in place so felt safe.
                              Would definitely recommend and would buy again from you.
                              George Ilic
                              George Ilic

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                                Happy
                                I was looking for a hybrid Mercedes on the internet and came across Affordable Cars. Having spoken to one of the sales team (Andrew) I put a reserve on a car. Next day I went to view the car and the whole experience in these trying times was very smooth and professional. The showroom and forecourt had some very nice motors and I decided to buy my c300h and drove away very happy. Thankyou to the team and will certainly buy from them again
                                Marc Deville
                                Marc Deville

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                                  Professional
                                  Thanks 🤩 brilliant
                                  Superb service
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                                  Andrew Obuchiewicz
                                  Andrew Obuchiewicz

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                                    Great dealer
                                    From beginning stuff very friendly, helpful.All clear with them.Worth to recommend them to friends.
                                    For sure will use them again.
                                    Thanks for all for sales team.
                                    Regards
                                    Andrew
                                    jackieboyd966@yahoo.co.uk Hodgson
                                    jackieboyd966@yahoo.co.uk Hodgson

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                                      My new car
                                      My second car from here both times been absolutely delighted my first car served me well for 6 years I decided it was time to upgrade such a beautiful car with totally problem free purchase. Definitely be back for my next car. Definitely recommend
                                      Mark Johnson
                                      Mark Johnson

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                                        Super Service
                                        Had to buy a car quickly and during the pandemic. Everyone I dealt with was great in getting video viewings to me at short notice. Car was ready for me even though i turned up early to collect and the handover was smooth and painless. Love the C Class i bought
                                        Lucy Graham
                                        Lucy Graham

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                                          Fantastic
                                          Bought a car on line dealing with Dean.
                                          He organised everything and sent me all the details with a video so that I could check the car.
                                          Delivered this morning really pleased with my purchase
                                          Lucy Graham
                                          Lucy Graham

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                                            Really good service
                                            Brilliant service and really delighted with my purchase
                                            Kevin Duggan
                                            Kevin Duggan

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                                              Smart car
                                              Quick and easy no hassle thank you.
                                              Ros Burrell
                                              Ros Burrell

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                                                Love my new Audi A3 !!!
                                                I bought an Audi A3 back in 2017 from this garage... the car was a 14 plate. The car has been brilliant, so when I decided it was time to upgrade, I came back and have happily got another Audi A3 2018 plate. Really polite and professional, helpful and knowledgeable.. I ask a lot of questions!! Thank you Andy.... see you in 5 years for the next one !!!!!
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                                                Daniel Geoghegan
                                                Daniel Geoghegan

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                                                  Peugeot 3008
                                                  Would like to thank Paul Dhesi
                                                  For helping us get the perfect car and all the hard work making that happen will be highly recommending your company to many people and will be forever grateful.
                                                  Goran Ali
                                                  Goran Ali

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                                                    100%
                                                    I recommending ,

                                                    1- affordable.
                                                    2- truth table.
                                                    3- friendly service.
                                                    👍👍👍⚘⚘⚘
                                                    Rachel Gill
                                                    Rachel Gill

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                                                      Very good experience
                                                      Andrew was very helpful. Delivery was quick and well organised. We were kept informed well, throughout our purchase and prior to delivery.
                                                      Love my new car, thank you!
                                                      Lee Ford
                                                      Lee Ford

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                                                        Outstanding
                                                        As a returning customer the service is as good as ever even though it had to be click and collect.
                                                        As I say the 1st car I bought 2 years ago a 3 series and now just purchased a Mini Paceman for my wife. I wouldn’t hesitate to recommend this garage to anyone. Lee from York
                                                        Lee Ford's video of Affordab...
                                                        Angie Fozard
                                                        Angie Fozard

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                                                          Quality used car
                                                          I originally bought my first car with Affordable Cars in 2015 and I was happy to return to Affordable Cars in 2021 to purchase my next car, again I have purchased a quality used car at a fantastic price, even with social restrictions the transaction went smoothly, I am more than happy with my new car
                                                          Rebecca Lister
                                                          Rebecca Lister

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                                                            Great service
                                                            I have recently purchased an Audi A1 from this dealership. As I was unable to view the car because of Covid restrictions, I was a bit unsure. However, after receiving excellent customer service from Dean and having all of my questions answered I went ahead. Dean was also very honest and sent me a video of a mark the car had, but when the car arrived it wasn’t as bad as I thought!
                                                            I was able to choose a delivery time that suited me and when the car was delivered the delivery driver, didn’t get his name, was very helpful and talked me through the car; such as the foam instead of a spare wheel. I am very happy with the car and the service from start to finish. Very honest and helpful. Thanks guys!
                                                            Rebecca Lister's picture of ...
                                                            James Coombes
                                                            James Coombes
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                                                              Very Good experience
                                                              Good and professional staff provided excellent service especially during these difficult times
                                                              Tony OHara
                                                              Tony OHara

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                                                                Great service with a great deal
                                                                I contacted Affordable cars because my girlfriend recommended them and i am so glad she did. I was dealing with Gavin and the help and the service he gave me in this difficult time was exceptional. I took my car out on finance and Gavin got me a great deal. Thank you all so much I will certainly recommend this car showroom to my my friends.
                                                                Mr M
                                                                Mr M

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                                                                  Great Deal, 5 star service
                                                                  Great service! Vincent gave me a very good an accurate description off car before I arrived. Everything was in place for social distancing an it was very easy an pleasant buying experience, I would recommend any of my family and friends to buy from this dealership.
                                                                  ralph scarisbrick
                                                                  ralph scarisbrick

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                                                                    1st class
                                                                    they are very help full in every aspect of buying a car. will be buying another car off them when i need one. thanks boys
                                                                    Costi Zagan
                                                                    Costi Zagan

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                                                                      Particular
                                                                      Good deal mate .
                                                                      Heidistewart70@gmail.com Heidistewart70@gmail.com
                                                                      Heidistewart70@gmail.com Heidistewart70@gmail.com

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                                                                        Sales
                                                                        I would have liked a more one to one service , I never met in person the 2 people I dealt with on the phone and had 2 different sales people the 2 times I called at the garage, all were very nice and helpful though.
                                                                        becki Farrow
                                                                        becki Farrow

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                                                                          Great service
                                                                          Not pushy sales just informative and helpful. Great service, would have given 5* but not being able to use a credit card unless we paid their merchant fee I don't think is acceptable.
                                                                          Gary Carson
                                                                          Gary Carson

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                                                                            Pleasant experience
                                                                            We purchased our car only a yesterday but the purchase experience was easy and stress free. We highly recommend the sales person Vincent, he was polite, knowledgeable and approachable, thank you. The car was just what we wanted and so far are very happy customers
                                                                            Sue Randall
                                                                            Sue Randall

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                                                                              Friendly knowledgeable staff who don't hassle you whilst browsing.
                                                                              Excellent choice of cars and price range. Good covid policies in place.
                                                                              Giri Gurung
                                                                              Giri Gurung

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                                                                                A happy customer
                                                                                Walked in late morning and came home driving a new car!!!
                                                                                A great service from start to finish. Thanks to Patrick, a great salesman- all positives helped me get through this pleasant experience buying a car, no pressure.
                                                                                Would I recommend/ visit again? Definitely. Highly recommended.
                                                                                Jay Grundy
                                                                                Jay Grundy

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                                                                                  Excellent quick service
                                                                                  Great range of cars and gave me a fair price for my part exchange, drove away that day
                                                                                  Max Mallin
                                                                                  Max Mallin

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                                                                                    Very friendly and fair
                                                                                    👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
                                                                                    Adrian Treacy
                                                                                    Adrian Treacy

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                                                                                      Audi A3 s-line
                                                                                      Great customer service and really helpful and great delivery service
                                                                                      Andrew Blower
                                                                                      Andrew Blower

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                                                                                        Audi A6
                                                                                        Good communication from the garage, I travelled down to look at the car with the aim of purchasing it. I was happy with the vehicle but felt that it wasn’t prepared for me. I had to ask that the rear bumper was polished as there must’ve been a small paint job on it and it hadn’t been completed properly . The car had just been washed prior to me arriving and was obviously not pristinely clean as you would’ve expected with the interior carpets needing hoovered also. If I’m honest I think more attention to detail in terms of preparation for a viewing should be given to vehicles which would’ve undoubtedly have resulted in a 5* rating. Overall I’m quite happy with the vehicle. Thank you.
                                                                                        John G
                                                                                        John G

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                                                                                          Really good company!
                                                                                          I was really pleased with each of my 2 visits to the Company. Gavin was the man who we dealt with, who was very helpful knowledgeable and efficient.
                                                                                          Tara Whitfield
                                                                                          Tara Whitfield

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                                                                                            Fantastic customer service
                                                                                            From start to finish the sales man was helpful, attentive & not overbearing or pushy.
                                                                                            Brilliant experience, will defiantly use again.
                                                                                            4Sale4Hayley

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                                                                                              Great buy
                                                                                              I phoned up the garage for apart exchange value on my car, they gave me a good deal and said I would have the car.
                                                                                              It was very easy to purchase it and they company has many fantastic cars in the showroom, I’m extremely happy with my purchase
                                                                                              Alan Read
                                                                                              Alan Read

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                                                                                                Purchase of Jaguar XF Sportbreak.
                                                                                                Very helpful staff from my first enquiry.The video was a great service.Like many peopleI obviously I haven't thought of buying a car on line but when it was delivered to me yesterday on time ;your delivery chap called me en route.It was great to see the vehicle in the flesh.I will telephone tomorrow as Andy has offered to help me with transferring my retained personal reg.I received the V 5 today.I would recommend your firm to other buyers.
                                                                                                Melissa Sherwood
                                                                                                Melissa Sherwood

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                                                                                                  5 Star Service!
                                                                                                  The process was really easy from start to finish and we found our perfect car. Would recommend!
                                                                                                  Kenneth Wiltshire
                                                                                                  Kenneth Wiltshire

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                                                                                                    Well looked after this is the second time I have been to them and always get the best results and a great car the best staff in all my years of motoring
                                                                                                    The best in all my years of motoring
                                                                                                    Roxana Manda
                                                                                                    Roxana Manda

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                                                                                                      Buying a car in 1 day
                                                                                                      Amazing experience with Affordable cars group, we had our documents and answer in 1 day, due to actual situation we have had the delivery included, really impressed with the service.
                                                                                                      A propos…
                                                                                                      Affordable Cars - A19 Prestige Car Centre

                                                                                                      Affordable Cars - A19 Prestige Car Centre


                                                                                                       A19 Crockey Hill,
                                                                                                      York, North Yorkshire, YO19 4SJ
                                                                                                      •   01904644440



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                                                                                                      NOTE GLOBALE   5.0

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